ZOMATO DELIVERY BOY vs HITESHA CHANDRANEE

Using her Instagram profile, Hitesha Chandranee, the lady who had accused a Zomato delivery executive in Bengaluru of hitting her had been arrested for allegedly framing him. A message on her Instagram page read that she was concerned for her safety after the incident. Chandranee , in her statement said that she “would not take any chances” with her “life, reputation, respect, or peace of mind”. The victim instead of filing an official Police Complaint, first made a video and posted it on her social media.

Even on social media, there is a provision where, we can connect with the Local Police Station first and then seek help from them. It is very hard for me to understand that how can people think that social media platforms will give them justice? Is Facebook, Instagram , Twitter or Whatsapp a court or an Arbitration centre that people who are aggrieved can post their case there & get justice?

In fact, these social media platforms do not give any kind of justice or solutions, they only put more oil into the fire, making memes & twisting the facts according to the situation. These social media platforms are just to express one’s views and not to tarnish the image of any individual. Social media has become a tool that is misused especially with this new influencer trend. After the incident, the accused, Kamaraj said that the woman tried to hit him with a slipper but accidentally hurt herself with her ring.

According to the delivery executive, he apologised for the delayed delivery due to traffic and bad roads when he handed over the food to the woman and was expecting to get paid, Hitesha Chandranee abused him. Kamaraj was summoned by the police and questioned for a few hours. According to him, the woman was trying to push him away but accidentally ended up hitting herself on the nose with the ring on her finger, which led to the bleeding.

After the delivery agent’s complaint, a case had been registered against the woman under section 341 (wrongful restraint), 355 (assault or criminal force with intent to dishonour person) and 504 (intentional insult with intent to provoke breach of the peace) IPC. But, according to the woman, she never started with abuses, it was the delivery executive who was rude first. Zomato said that it supported both the versions, pending investigations, and wants “both sides of the story to come to light”. Netizens had after the incident, started Change.org petitions to help the Zomato agent. #JusticeForKamraj was trending on various social media platforms.

It is very early to judge someone or come in support of someone because the case is still under investigation and the judicial system is the one who will give judgment but due to social media and so many tweets, people tend to decide everything on their own[1]. It must be remembered that Neteizens on social media will show concern only for a limited period. There is quiet a possibility that they both may have had their own fair share of mistakes, which resulted in this mess[2]. The first thumb rule that we are taught as trainee lawyers is that do not believe that you client is innocent blindly[3].


[1] Muskan Chhabra-Zomato Assault Case, Zomato Assault Case – E-Justice India (ejusticeindia.com), visited on 14-08-2021 at 15:17hrs.

[2] Aishwarya Sandeep-IF YOU WANT JUSTICE, DO NOT UPLOAD ON SOCIAL MEDIA, If you want justice, do not upload on Social Media – Aishwarya Sandeep, visited on 14-08-2021 at 15:23hrs.

[3] Ibid.

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